Q&A: Joe Hantson & Carl Cripps, Direct Commercial

Carl Cripps and Joe Hantson

Direct Commercial’s deputy CEO Joe Hantson and claims director Carl Cripps discuss the changing make-up of fleet customers, bringing staff back in five days per week, and the growth of the business over the last 22 years and beyond.

Can you talk us a through what’s happened over the last 22 years in terms of where you started and where you see yourself now?

Hantson: The business was started in 2002 by CEO Phil Cunningham. The

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe

You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Post? View our subscription options

Storm Bert shows insurers must demand building rules change

Editor’s View: If you want to know why people recoil, rather than embrace you, when you say you work in insurance, Emma Ann Hughes recommends you type into Google: ‘What does the insurance industry need to do about the growing number of named storms?’

Arch’s Danskin on the power of service

View from the Top: Stuart Danskin, director of underwriting for Arch UK’s regional division, says platinum-level service shouldn’t be reserved for the largest risks and industry heavyweights.

Most read articles loading...

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here