Podcast: How inflation and the Consumer Duty transformed insurance in 2023

Rory Yates, senior vice president of corporate strategy, EIS Branko Bjelobaba, regulation and compliance consultant Sarah Ouarbya, financial services consulting partner, Mazars Martyn Matthews, vice president for personal and commercial lines, UK & Ireland, LexisNexis Risk Solutions Scott McGee, news editor, Insurance Post

How inflation and the Consumer Duty resulted in premiums increasing, cover stripped back and product supply shrinking in 2023 is the focus of the latest Insurance Post Podcast.

Reflecting on the regulatory action and economic climate that shaped the sector in 2023, Sarah Ouarbya, financial services consulting partner at Mazars, said the Consumer Duty had forced insurers

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