Trade Voice: CII’s Connell on avoiding unconscious bias as the industry adopts AI

Dr Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, outlines ways the industry can ensure AI is being used fairly, avoiding unconscious bias as we approach the implementation of Consumer Duty.

Five years ago, machine learning was the silver bullet to any problem in any sector. Now, artificial intelligence is being perceived as something of a bogeyman, with AI generally – and increasingly

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Greenwashing risks and the path to real progress

As the 2024 United Nations Climate Change Conference, also known as COP29, begins Damisola Sulaiman explores the unique greenwashing risks the insurance industry faces, how those risks can be mitigated and the challenges faced in proving sustainability claims.

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