Roundtable: How can data enrich the motor claims journey from FNOL to payments?
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At a recent roundtable held by Insurance Post in association with LexisNexis Risk Solutions, an expert panel discussed how motor insurers could make better use of data to improve the customer journey post-loss, improve efficiency and, ultimately, create a seamless claims process. Eleanore Robinson reports.
Data is becoming more and more critical in the world of motor insurance. While data enrichment is used as a standard to assess risk and formulate prices during the underwriting process, its use from
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