FCA urges Lloyd's and London market insurers to behave 'ethically' in face of Covid-19

London

The Financial Conduct Authority has written to Lloyd’s and London Market insurers instructing them to “behave ethically and responsibly in the way they treat their customers, their employees and their counterparties” during the pandemic.

The watchdog accepted that the Covid-19 crisis brought extraordinary times for firms as it issued the warning in a Dear CEO letter on 23 November. However, the regulator stressed it had provided

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