Biba CEO Steve White on staying afloat

Steve White

In an exclusive blog for Post on the day he was supposed to be giving his keynote speech at the 2020 British Insurance Brokers' Association conference, Biba CEO Steve White shares his thoughts on keeping lines of communication open during the coronavirus crisis to deliver for members and their clients as well as the challenges and successes of remote working.

The week that the terrible realisation hit that it was necessary for us to cancel the 2020 Biba conference was both stressful and a relief.

After 41 iterations of the event with only one previous

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