Special Report: The future of personal lines insurance: Expert view
This article was paid for by a contributing third party.
The insurance industry needs to understand the demands of its future customers if it is to satisfy their expectations. EXL’s head of UK and Europe and SVP Insurance, Nigel Edwards explains how smarter insurers will adopt personalisation and a frictionless purchasing and servicing experience to win out
Nigel Edwards, head of UK and Europe and SVP Insurance, EXLUK insurers are all aware that they need to prepare for the future, taking a digital-centric approach and
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Personal
Making sure Father Christmas is covered
Insurance Post editor Emma Ann Hughes has made a list of Santa Claus’s risks and got the insurance industry’s leading lights to check it twice in order to recommend products plus services for the man tasked with delivering a holly, jolly Christmas this year.
Insurance Post’s Christmas Special Podcast
Post content director Jonathan Swift, news editor Scott McGee and Emma Ann Hughes, editor, ditch the usual format of our publication’s award-winning podcast to deliver a holly, jolly Christmas Special.
Court ruling tightens exceptions on credit hire claims
A ruling on a credit hire case brought by HF and Admiral, sets out a tighter expectation on providing evidence of potential losses.
'No current plans' for travel claims database, says MIB
The Motor Insurers’ Bureau has told Insurance Post that it has “no current plans” to develop a travel equivalent of the claims and underwriting exchange, despite industry-wide calls.
ABI’s Clark says insurers can’t tackle climate change alone
Trade Voice: As the UK's extreme weather problem worsens, Louise Clark, general insurance policy adviser at the Association of British Insurers, calls on the government to take action.
Direct Line catches scheming sisters over £450k fraud
Two sisters entered a guilty plea to the charge of contempt of court, following an attempt to defraud Direct Line Group in a crash-for-cash scheme.
Lloyds Bank chooses Axa for motor capacity
Axa UK has announced a five-year partnership with Lloyds Banking Group for its motor portfolio.
Motor insurers set for widespread profit in 2024
EY has predicted the UK motor insurance market will return to profitability in 2024 following two years of losses, but that profitability will be short-lived..