Blog: 8 ways insurers are focusing on customer service
A lot is said about customer focus, delighting customers, and being a customer-driven business, to name three buzz phrases. Without the right approach, real effort, and supporting evidence, there's always a danger these are empty words.
In our work with insurance clients we are seeing a real desire to do what's right for the customer. It's an approach that's challenging us as drainage repair and rehabilitation service providers, and
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