Editor's Comment: Fighting for recognition

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Last week Post, with its sister title Insurance Age, launched its first online Oxford-style debate, asking readers if insurance will ever match medicine, law or accountancy as a profession.

Jonathan Swift, Post’s director of content, was championing the view that this would never happen, while Emmanuel Kenning, editor of Insurance Age, defended that this is possible. The former said any

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Claims service stayed steady at end of 2024

The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.

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