Interview: Steve Bamforth: Come together

Steve Bamforth is CEO of Liverpool-based Griffiths & Armour

A one-company man, Steve Bamforth became CEO of Liverpool-based Griffiths & Armour aged just 38. Now, with a strategy of acquiring teams rather than businesses, he gets a buzz from giving youth a chance

In 1997, Hong Kong governor Chris Patten wasn’t the only Brit packing his suitcase. While Patten was preparing to end just under 100 years of British rule of the province – which would come under

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Claims service stayed steady at end of 2024

The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.

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