Caution urged against using widescale exclusions in cyber policies

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Insurers are facing calls to stop embedding sweeping exclusions into cyber policies following the emergence of the internet-based Heartbleed bug and Microsoft discontinuing protection updates for its Windows XP operating system.

Last week Microsoft withdrew support for its 12-year-old XP system in a bid to encourage users to switch to newer Windows systems.

Several organisations, such as Lloyds Banking Group and HSBC, have

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