Biba disappointed at government’s SME flood exclusion

graeme trudgill biba apr

The British Insurance Brokers’ Association has expressed its disappointment at the government’s decision to exclude SMEs from incoming flood legislation.

The Department for Environment, Food and Rural Affairs made its views public yesterday in a document that closed the consultation on securing the future availability and affordability of home

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Claims service stayed steady at end of 2024

The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.

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