Editor's comment: Pass me a fork

stephanie-denton-new

It appears you can teach an old dog new tricks. Not so long ago I used this space to berate insurers for their lack of action in commercial underwriting, with firms talking the talk but not walking the walk.

Since 2009 we have heard insurers claiming to target profit over volume, yet in 2011 – and again at the beginning of the year – we were still hearing statements from the market like this: “The

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