Alarm and RSA 'welcome' CoA revised damages uplift judgment

royal-courts

Risk management body Alarm has welcomed the outcome of today's Court of Appeal decision to reverse the initial 10% damages uplift judgment for conditional fee arrangement funded claimants.

Alarm, which formally supported the challenge submitted by the Association of British Insurers following the Simmons v Castle judgment, disputed the previous verdict which would have enabled claimants

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Claims service stayed steady at end of 2024

The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.

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