Postbox: time to up the ante in fight against fraud?
Graham Odiam's article on 'first-party fraud' touches on a moral dilemma. Insurers have a desire to retain policyholders by providing a good service — both at policy inception and at claim time — but also need to prevent and detect fraud efficiently.
(Read: In series - first-party fraud: everyone's a loser)
With rising premiums and, occasionally, disputes over claims, insurers are not everyone's best friend. However, I do believe the public
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