Regional review - Manchester: The Mancunian way

Manchester

Manchester is a diverse city, full of character and currently undergoing something of a rebirth. Daniel Dunkley visits the city and finds a thriving insurance market.

A remarkably swift two-hour journey through the English countryside from London will take you to a city that may well just have the most character per square mile of any in the UK.

The birthplace of

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Claims service stayed steady at end of 2024

The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.

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