Commercial needs U-turn over crises.

Price increases in the commercial sector have given insurers a bad name. Kevin Pallett believes professionalism is needed throughout the industry to get the rating message across and to turn around the recent crises dogging the market.

Doom merchants are ten a penny these days. Crises surrounding
employers' liability, floods, capacity, reinsurance costs, regulation -
all seem to suggest that the commercial insurance industry is on

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