FOS sets redress target as it predicts complaints increase
The Financial Ombudsman Service has set itself a target of resolving 270,000 cases in the 2025/2026 year, representing a 20% increase compared with the previous year.
The target comes amid recent surges in complaints, most notably the 190,000 cases related to motor finance commission that cannot be resolved due to ongoing legal and regulatory action.
The FOS has
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