Zurich’s Clayton says let tech guide your fraud teams
Zurich’s head of fraud Scott Clayton has urged the industry to keep counter fraud a “people business”, but to allow technology to act as a guide.
Speaking at Insurtech Insights last week, Clayton, pictured, said the business of fighting fraud “will always be a people business first”.
“I would take the people over technology every day,” he said.
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on News
CII won’t budge on CPD requirements for insurers
The Chartered Insurance Institute has insisted it won’t alter its continuous professional development requirements for members, even if the Financial Conduct Authority axes its training demands.
IPT receipts triple over the last 10 years
Insurance premium tax receipts stood at £61m in March 2025, bringing the full year total for the 2024 to 2025 financial year to a record £8.88bn.
Fake injury fraudster found out for fibbing
A claimant seeking more than £1.2m compensation from First Central for injuries allegedly sustained in a minor road traffic accident has had his entire claim dismissed.
Insurers question climate protest group claims
Claims made by the Boycott Bloody Insurance group against insurers such as Allianz, Axa, Aviva, Zurich and Intact have been called into question by several of the providers named.
Admiral Group to sell another US entity
Admiral Group has agreed to sell its US motor insurance business to JC Flowers & Co for an undisclosed cash consideration.
Brown & Brown buys broker; Crif and Crawford collab, Atec hire
Weekly Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Ecclesiastical ‘courting’ MGAs to offer capacity
Dave Carey, managing director of intermediary at Ecclesiastical, has revealed the new lines the insurer intends to enter, and how it will need to provide capacity to MGAs to double gross written premium by 2030.
Q&A: Dave Connors, Distribind
Dave Connors, CEO and founder of Distribind, speaks to Insurance Post about the insurtech’s goal of “curing the insurance industry of its spreadsheet addiction”. He highlights some of the limitations of this goal and how flexibility is the key to bringing it to fruition.