FNOL efficiencies grow with data enrichment
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The urgency to bring greater efficiencies to first notification of loss and beyond has heightened as the market tackles rising fraud, cost inflation in repairs, and new pricing regulations that can make the claims experience more of a competitive differentiator, says Kajal Vakas, senior manager of claims, LexisNexis Risk Solutions, Insurance, UK and Ireland.
Claims directors have sought to enhance their claims processes for several years – not just to cut costs but to support a better experience that could make a crucial difference at renewal. As
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