Roundtable: How is the insurance sector investing in solutions to combat the evolving fraud threat?

Insurance Post Roundtable_Sept issue_for CMS
Back row, l-r: Oleg Zadalia, principal solutions consultant – fraud and identity, LexisNexis Risk Solutions; Steve Jackson, head of financial crime, Covéa; Anna Phelps, senior fraud investigator, Marshmallow; James Dawson, head of claims, UIA; Adele Sumner, head of counter fraud strategy & financial crime, RSA; Marie Quinn, head of counter fraud, Woodgate and Clark; and Michael Richards, investigations team lead, Zurich. Front row, l-r: Iain Jones, EFIA manager, Esure; Ami Fromson, head of personal injury & fraud, Tesco Underwriting; Stephen Adams, senior fraud manager, Confused.com; Brandon Bonnar, F&I sales, e-commerce and insurance, LexisNexis Risk Solutions; Laura Horrocks, director, head of fraud technology and intelligence, Sedgwick; and Marcus Allen, financial crime prevention manager, First Central.

Post, in association with LexisNexis Risk Solutions, held a roundtable to discuss the ever-evolving fight against fraud with new technology and how the insurance market is investing in solutions to combat this. Conducted under Chatham House rules, Izabela Chmielewska presents a summation of the critical points.

The counter-fraud sector has more technology and tools at its disposal than ever before. And, with insurance companies seeing an authentic return on their investment in terms of realised fraud savings

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