Aviva paid out £2.7bn in claims during 2016
Aviva paid £2.7bn in cash settlements and services to more than 775,000 UK customers claiming on their individual insurance policies in 2016.
The insurer paid 96% of claims across Aviva’s motor, home, travel, protection and health insurance policies, the company announced.
The 4% of claims not settled last year were due to fraud
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