Feature
Re-emergence of Southampton: where insurance first docked
While the story of insurance is often traced back to old coffee houses in London in the 16th century, Scott McGee discovers insurance had a place in the UK hundreds of years before that as he explores the re-emergence of its original hub in the UK: Southampton.
Are insurers racing to be online-only excluding disabled customers?
As the insurance sector increasingly digitises, Damisola Sulaiman examines the barriers disabled customers face in accessing online insurance services, as well as the measures that have been implemented by insurers to address these issues.
How ‘Baby Reindeer’ and streaming services are affecting insurance
As the way we consume media changes, Scott McGee considers how the furore over Baby Reindeer, and changing nature of the content we watch has had an impact on insurance.
Why data-sharing is essential to fighting travel insurance fraud
Following Scott Clayton, head of claims fraud at Zurich, stating the industry needs to share travel insurance data and create a database to crack down on fraud, Tom Luckham examines what it will take to stop travel being an easy target for false claims.
How can home insurance avoid a motor-like PR disaster?
As motor premium inflation is steadying, Scott McGee examines whether home insurance premiums will be next to rocket plus identifies ways to avoid the wrath of consumers facing paying more to insure their property.
Insuring property damage caused by cyber attacks
Analysis: As clients in heavy industry and manufacturing look to insurance to cover property damage that occurs due to cyber attacks, Harry Curtis explores the risks that arise at the intersection of cyberspace and the physical world plus what options…
How insurance supports the growth of Glasgow
Analysis: Frances Stebbing investigates how insurance supports the growth of Glasgow and how the city is gaining ground against London for attracting and retaining fresh talent.
Could Jaguar Land Rover issues derail OEM insurance ambitions?
Following customer concerns over Jaguar Land Rover’s embedded scheme, Tom Luckham contemplates whether the original equipment manufacturer-led car insurance revolution is still a distant dream?
Turbulence in the aviation insurance market
Between the aftershocks of a global pandemic and the spectre of losses resulting from the seizure of aircraft in Russia following the invasion of Ukraine, Harry Curtis explores how the 2020s got off to a turbulent start for aviation insurers.
How green parts help insurers meet EU requirements
Analysis: Tom Luckham explains why the European Union's Corporate Sustainability Reporting Directive is pushing motor insurers towards even greater use of green parts.
Reflecting on the government’s foray into the PII market
In the wake of the government’s short-lived intervention into the professional indemnity market, Harry Curtis asks how effective it was and whether problems persist today.
Why Keeping up with Kardashians is vital for marketing insurance
Analysis: Keeping up with Kardashian-like influencers is what it will take for general insurance providers to attract Gen Z to their products and services, writes Tom Luckham.
Diary of an Insurer: CNA Hardy’s Dr Soondus Moorhead
Every week is a unique balancing act for mother-of-two, cat lover, chartered process safety engineer and risk control consultant at CNA Hardy, Dr Soondus Moorhead.
Diary of an Insurer: Inshur's James Rawstron
A familiar face, and a packed onboarding diary introducing new colleagues, help James Rawstron, director of underwriting at Inshur, to get to grips with his new employer.
Using algorithms to underwrite commercial and specialty market risks
Analysis: Harry Curtis examines the applications of algorithmic underwriting in commercial and specialty insurance, what role the approach leaves for human underwriters, and what challenges it presents.
Will MoJ plans for medical reports fix the claims portal?
Tom Luckham unpicks the Ministry of Justice’s proposals to change medical reporting requirements for road traffic accidents and examines the impact it could have on motor insurance claims.
Are the City’s insurers struggling to stay sober?
Analysis: Frances Stebbing explores how the City of London’s drinking culture has been challenged and whether the sector finally recognises it needs to allow people the option to wake up as fresh as a daisy if it wants to attract and retain fresh talent.
Markerstudy to use tough PL market to fuel further growth
Following its merger with Atlanta Group, Markerstudy Group said the current squeeze of the personal lines market, and the added pressure of more strict regulation, presents an opportunity to grow the business further both organically and through…
How insurers are tentatively embracing AI
Analysis: Frances Stebbing explores how insurers are using generative AI, while recognising the risks and preparing for the incoming regulation for this type of technology.
Financial Services and Markets Act: A victory against the regulator?
The Financial Services and Markets Bill was given Royal Assent on 29 June 2023, but is it a victory for the insurance industry – or a missed opportunity?
Insurance Post Podcast: Challenges and opportunities facing electric vehicle insurers
Tesla’s plan to launch a “full-stack in-house insurer” in the UK will encourage insurers to think differently about using data to enhance the customer experience, according to Axa Retail’s managing director Marco Distefano.