Commercial

PYV: new PI update.

Broker PYV has urged solicitors to be wary when buying professional indemnity cover, as quotes for t...

Taking the Highway.

Emergency response company Highway Glass & Locks has been appointed as the preferred supplier by cla...

IT - win by a nose.

The key to maximising investment in new IT systems is "right under the nose" of most companies, acco...

Zurich: new D&O.

Zurich's commercial business unit has launched a new directors and officers policy aimed at small an...

Startrak launch.

Security and risk management specialist Startrak, which offers satellite tracking products, has laun...

Taking lessons in e-security.

Bermuda's (re)insurers have been seeking advice from Dr Bill Hancock (left), scourge of computer hackers the world over. Mairi Mallon reports.

Cover Concern.

Age Concern has refused to comment on speculation it is set to review the underwriter for its home a...

Bupa site on call.

Health insurer Bupa is converting nearly 40% of the enquiries it receives from its 'call me' facilit...

Working in real time.

The rise of e-commerce has spawned a widely-held expectation of the demise of the call-centre, but automated responses will never satisfy the customers' need to speak to a 'real' person, says Andrew Newman.

NIG in Misys deal.

Broker-only insurer NIG has signed an agreement to develop six new full-cycle electronic data interc...

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