Expertise in Audio 3: From business operation to customer relationship – changes expected in the next three years?
Martin Milliner, claims director at LV, and Stephanie Ogden, director of distribution at HDI Global, join Insurance Post's content director Jonathan Swift to discuss what the future of working in insurance and dealing with customer looks like.
Everything has been turned upside down by the coronavirus, from the way insurers conduct the claims process, to working from home. But now the crisis is abating. Our panel tackled major points
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