Claims
CRM: management backing needed.
The need to ensure that every level of management was behind a customer relationship management stra...
RSA relaunches direct insurance arm
Royal & Sun Alliance has relaunched its direct insurance arm with a new name and brand — More Th>n....
Insurers face ATE payouts.
The liability insurance industry has lost one of its central arguments in the case of Callery v Gray...
Dismissal: court out on manner.
Johnson v Unisys (House of Lords - 22 March 2001).
Entering industry as a qualified success.
Fiona Heggie looks at the career-boosting advantages of entering the industry with a raft of insurance qualifications.
Insurers face mobile litigation import.
The spectre of substantial pay-outs for risks associated with mobile phone use resurfaced for UK ins...
Woolf keen to strike no win, no fee balance.
Lord Woolf looks to have taken his first steps on the road to creating a level playing field for the...
Underwriter says talks are "a farce".
Chris Wait, underwriting manager at Temple Legal Protection, has described the ongoing talks organise...
Homeward bound.
In the growing global economy, expatriate medical insurance including optional repatriation is one perk that companies with employees working abroad cannot afford to ignore. Karen Vizard explains why she believes Lloyd's is well-placed to provide this…
ABI was wrong and is so again.
Stephen Sklaroff, deputy director general of the Association of British Insurers, who suggested recen...
ABI looks at fraud bill.
David Neave, Royal & Sun Alliance claims director and chairman of the Association of British Insurer...
Asbestos liabilities set to reach $200bn, says consultant
US claims and costs associated with exposure to asbestos will ultimately total $200bn, according to t...
Fraud risks and control delusion
Steven White of the Control Risks Group, speaking at this year's Association of Insurance and Risk Ma...
Keeping the ball rolling.
To misquote Dr Johnson, "When you're tired of London market reforms you're tired of life." The LMP200...
Jumbo challenges.
Aviation (re)insurers must work hard to prepare for the new set of risks that will arise when 'superjumbo' aircraft take to the sky, says Eric Alexander.
DVT exercises the experts.
There are conflicting views on the danger to airline passengers from deep vein thrombosis (DVT), but (re)insurers are not overly concerned about potential claims. David Fanning warns that they should still keep a close eye on the issue.
Insuring children a better future.
On Friday 22 June, Barnardo's is holding the first charity insurance day to help children affected b...
What the Papers Say.
THE GUARDIAN The magnificent, but increasingly veteran, flying machines of the second world war c...
Pensions sales up.
Sales of new life and pensions products was buoyant in the first quarter of 2001, according to new f...
Slow and steady.
The numbers of women represented at all levels of the traditionally male-dominated arena of insurance is rising, albeit slowly. Richard Adams finds out what is attracting them into the sector.
Court of appeal hearing could impact CFAs.
The Court of Appeal hearing on after-the-event insurance Callery v Gray, which could have a serious i...
Marsh devises governance model.
Global broker Marsh this week launched a governance model and consulting service to help boards of d...
Too little, too late?
The insurance industry has missed the plot over its fight against abusers of the no win, no fee claims system. As a result, premiums are being forced to rise, although much of the cost - both long and short term - could be avoided, argues Brian Dunk.
CFA stand-off must be solved.
Money-grabbing, ambulance-chasing claims management companies. Opportunistic claimants. Fat cat sol...