Claims
Claimants have "unrealistic expectations".
Courts should impose sanctions on claimants rejecting reasonable offers of rehabilitation, Patricia ...
Fraud no defence.
John Butler finds that not every case of dishonesty by an assured allows the insurer to avoid the policy or to reject a claim.
Amlin revision.
Lloyd's insurer Amlin has revised its estimate of net losses arising from the terrorist attacks of 1...
Battle of Hastings.
Intermediary Hastings Direct has stepped up its fight against fraud and integrated the Claims and Und...
Early detection is essential strategy.
Early recognition of potential frauds - whether at the sales stage or claims stage - is key to ensur...
Taylor steps down.
Paul Taylor has stepped down as London senior partner of insurance law firm Berrymans Lace Mawer, in...
Solicitors' PI premiums drop after first year.
Solicitors rejoiced in lower premiums in the first year of open market insurance, saving the profess...
Under pressure?
Rehabilitation within the NHS is far from uniform and, certainly, more needs to be done. David Worsfold, however, reports on the thriving rehabilitation centre at Derbyshire Royal Infirmary and the powerful message it is sending to the rest of the NHS.
ABI unveils fraud survey results.
The Association of British Insurers conceded its anti-fraud committee was imbalanced, comprising onl...
Chubb cybercover.
Insurance giant Chubb has launched a new product aimed at protecting financial institutions' cyberse...
Fraud duo go it alone.
Direct Line's former head of fraud, Bill Trueman, and Gabrielle Ashley, ex-fraud product specialist a...
Customer service is key to inquiries.
Centralising the management of investigations into potentially fraudulent claims is essential, argued...
Off-piste skier shares liability.
Chittock v Woodbridge School (Queen's Bench Division - 25 July 2001).
Plus points.
In a departure from traditional recruitment, loss adjusters are looking for more than just technical expertise. New recruits must have interpersonal and specialist skills too and training programmes are beginning to reflect this shift, says David Fanning.
Penny Black's insurance week.
Being a lady who lunches, Penny was dining recently with members of the Abbey National press office,...
Amlin ups WTC losses and increases capacity plans
Lloyd's insurer Amlin has revised its estimate of net losses arising from the terrorist attacks of 1...
Good health, good business
Employers and insurers alike are waking up to the rehabilitation message, with its first steps into the permanent health insurance market being well received. Richard Adams says improvements still need to be made.
XL Capital: WTC losses get gross revision.
XL Capital has reacted to criticism from investment bank Morgan Stanley and others that insurers are...
Under one roof.
To retain their market share, loss adjusters are having to provide repair and replacement services in-house. Some are even bringing in specialist expertise to ensure costs don't go through the roof, says David Fanning.
What the Papers Say.
THE EXPRESS A supermarket baker, praised for tackling three raiders, is to sue Asda after it dock...
Appointment at Hanoun Medical.
Hanoun Medical, specialist whiplash rehabilitation provider, has recruited Karen Love as manager, re...
Ex-Swiss Re man launches rehab consultancy.
A new case management and rehabilitation consultancy Proactive Rehab has been launched by Alan Burto...
Jolly good sports.
The popularity of dangerous sports is increasing, and as demand for cover goes up, niche insurers are emerging who, contrary to the traditional attitude to such risks, are prepared to cover extreme activities - and they are doing quite well too, says…
Appointment at M Consulting.
M Consulting has made three appointments. Anita Hawkes joins as a marketing consultant. Cathy Hender...