Claims

Q&A: Jorge Luzzi

Jorge Luzzi, president of Ferma and corporate risk management director at Pirelli & C SpA spoke to Francesca Nyman about what risk managers want from insurers, the current economic climate and what he aim to achieve in his two year presidency.

Post Blog: Between a Rok and a hard place

What happens when a building repair and maintenance partner, crucial to policyholders, goes out of business? Sharon Scully, general manager, property and legal at Axa Assistance, explains.

Your say: Misrepresentation is not fraud

I was concerned to note that John Cannon states in his recent article “failure to declare a change in circumstances to a lender is classed as a form of occupancy fraud”.

Homeserve shares crash after sales suspension

Homeserve joined the mis-selling scandal this week when it suspended telephone sales of its home emergency policies, after an internal review by Deloitte found its processes fell “below the standard it had set itself”.

Market moves: Insurers move for senior staff

For the second week running insurers were the major movers and shakers, with Ecclesiastical recruiting a managing director for Ireland, Aviva adding to its executive team, and NIG expanding its presence in London. In broking, Willis continued to make…

View from the top: A digital era dawns for the London market

The time feels right for grabbing the jewel in the crown of the London insurance markets reform programme — electronic support of the placement transaction. Aon has a long track record in pushing forward with market reforms that bring 21st Century e…

Postscript: My best 11 Neill Johnstone, Lorega

Lorega’s group managing director Neill Johnstone calls upon his years of claims management experience to pick his Best XI, selecting from the blue half of West London and the insurance claims sector — with a surprise appearance from a boxing legend.

Comment: Delivering definitive data

The ability to know precisely where property risks are located and what risks surround those locations are vital elements of successful and accurate underwriting and pricing. To know that such data is regularly updated and maintained – and meets ISO…

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