Claims
All in the execution: Interview with Zurich's Stephen Lewis
Having "fixed the fundamentals" and realigned Zurich into three distinct divisions, Stephen Lewis is now seeing his plans come to fruition. So where does he go from here?
Ethics: Entering the moral maze
The insurance industry has a poor public perception, many believing that firms put short-term profit above long-term customer satisfaction.
L&G to offer travel and pet insurance
Legal & General's general insurance business is to expand into travel and pet this year.
Airmic teams up with Cost Advocates
Airmic has chosen costs law specialists Cost Advocates to provide its members with help reducing legal costs expenditures.
Charles Taylor goes live with MGA service
Charles Taylor Insurance Services has launched a new service enabling independent underwriters to establish their own managing general agents.
Study in Jordan may liberalise compulsory TPL insurance
The Jordanian government is considering liberalising prices of compulsory third-party liability insurance services this year, according to media reports.
Direct Commercial launches motor claims app
Direct Commercial, which writes business on behalf of Ascot Underwriting Syndicate 1414 at Lloyd's, has developed a motor claims app to help policyholders report claims while on the move or from the scene of an incident.
Pool for PPOs splits insurers and reinsurers
Insurers and reinsurers are split over the idea of an industry pooling solution to deal with the size and duration of periodical payment orders, according to a straw poll conducted by actuary Towers Watson.
LAS completes first acquisition since Gresham-backed MBO
LAS Claims Management has completed its first acquisition since its private equity-backed management buyout from Lanes Group Plc in 2010.
Policyholders struggle to pay soaring voluntary excesses
Axa has warned drivers against pushing up excess levels in order to reduce premiums as growing numbers struggle to meet payments.
Flood insurance withdrawal could spark negligence claims against conveyancers
Professional indemnity insurers may face a barrage of claims from home buying advisers such as conveyancy lawyers and mortgage sellers when the ABI Statement of Principles on flood insurance ends.
Insurers face £72m Australian flood losses
Insurers are anticipating losses of £72m and at least 5000 claims from the Australian floods, according to Risk Management Solutions.
Greek debt swap manageable for European insurers
Insurers have written down Greek sovereign debt in line with falling market prices, according to Fitch.
Direct Line Group reviews loss adjuster panels
Direct Line Group has asked loss adjusters on its current panels to submit new prices for work ahead of the existing contracts expiring in July.
Countdown to ISE: Q&A with guest speaker Steve Green
Steve Green, European middle market network leader for Zurich, will be presenting the session on 'Meeting the demands of the mid-market. Are insurers and brokers adequately servicing these clients?' at Insurance Strategy Europe taking place in Brussels…
Middle East guest blog: Pennywise pound foolish in health insurance?
It is not economically feasible for corporate clients to purchase insurance for 'pound-swapping' layers.
In Series: Emerging Markets - MENA means business
Despite growing competition in the Middle East and North Africa from local providers, there are still opportunities for foreign insurers in the market
Q&A Christchurch one year on - New Zealand Earthquake Commission
For the last two years New Zealand has seen an unprecedented number of earthquake incidents, Insurance Insight spoke to Hugh Cowan, general manager for research and education at the New Zealand Earthquake Commission, about how claims in the country are…
Quindell recruits CGU/NU IT merger expert
Acquisitive Quindell Portfolio has appointed the man who oversaw the GA/CGU/Norwich union IT integration, Dave Peffer, to bring together its recent purchases into a single service.
CILA to launch internship programme
The Chartered Institute of Loss Adjusters is marking the 50th anniversary of its Royal Charter by launching a new internship scheme.
Brogden set for Merlin departure
Merlin head of major and complex loss Mike Brogden is to leave the adjuster at the end of the month, Post can reveal.
Your Say: Forecasting for subsidence
The Secretary of State has declared a drought in the south east, while East Anglia has received just 35% of the rain it might usually expect in the first 20 days of February. But this means very little when it comes to predicting the potential cost of…
'Sticking plaster' Statement of Principles distorts flood insurance market
The Statement of Principles was never designed to be anything more than a "sticking plaster", according to James Dalton, head of property insurance at the Association of British Insurers.
Government warned it cannot 'duck' issue of poor being priced out of flood insurance
People on lower incomes could be priced out of flood insurance following the end of the Statement of Principles.