Claims
Disease claims - mesothelioma: minimising costs while maximising speed
Mesothelioma claims are not set to peak until at least 2015. David Wynn details what insurers should be doing now to minimise their cost burden, while maximising speed of settlement.
Inward-looking nature is holding back industry, claims IBM partner
The insurance industry's ability to execute intelligent decisions in the form of rules-based 'next best' actions is hampered by its "inward-looking" nature and failure to extrapolate from external experiences.
Technology reliance must not hinder contingency plans
Robust contingency plans must be in place to avoid over-reliance on technology, panellists warned.
Career development & CSR: Claims management firm attains IIP gold standard
ULR has joined the 1% of accredited companies to be awarded the gold standard by Investors in People.
Disease claims: amendments to the pre-action protocol for disease
Recent amendments to the pre-action protocol for disease and illness claims underline that the claims process is a genuine two-way street. Ian Macalister details the encouraging changes.
Legal update - winter damage claims
Severe cold snaps during the past two winters have propelled potholes to centre stage, provoking liability claims. Caroline Elson explains the arguments and outcomes of recent cases.
Claims leakage approach sees a seven-to-one ROI
Martin Ashfield, head of commercial property claims at Axa Insurance, attributed the end of its historical "master-servant" relationship with suppliers to its investment in a consistent rules-based approach to claims leakage. Citing a seven-to-one return…
Public sector reveals way on administration savings
The insurance industry could do worse than look to its public sector counterparts to learn how 'intelligent decisioning' can simplify complex processes and witness the value of claims automation.
Post history - 50 years ago: RAC backs bad driver punishment
Looking through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from 50 years ago reveals.
People moves – 10 March 2011
A round-up of people moves and new appointments in the industry, as featured in the 10 March 2011 edition of Post.
Climate change – are insurers getting behind their own green policies?
With the general public becoming ‘bored’ by environmental issues, Veronica Cowan asks if insurers are really getting behind their own green policies.
Aviva takes minority stake in rehabilitation firm HCML
Aviva Health UK has made a “significant” investment to secure a minority shareholding in rehabilitation firm HCML.
Aviva takes minority stake in HCML – Insurance News Now – 9 March 2011
Post reporter Amy Ellis outlines this week’s major general insurance stories including Aviva Health’s “significant” investment to secure a minority shareholding in rehabilitation firm HCML.
Post Magazine – 10 March 2011
The latest issue of Post magazine is now available to subscribers as a digital and interactive e-book.
Facebook reveals insurance fraud
Axa investigators have uncovered a car insurance fraud in Wirral after discovering the two conspirators were Facebook friends.
Large risks need to be in IMD says Ferma
The revised European Insurance Mediation Directive should incorporate binding standards of transparency for brokers in their relationship with insurance buyers no matter what size the risks.
Large risks need to be in IMD says Ferma
The revised European Insurance Mediation Directive should incorporate binding standards of transparency for brokers in their relationship with insurance buyers no matter what size the risks.
Rebuilding Cost launches web portal
Rebuilding Cost has unveiled a new website which allows insurance companies online access to valuation surveys.
Cega strengthens medical team
Cega Group has strengthened its medical team with the appointment of Dr Juliane Kause to the role of general manager, Cega Air Ambulance.
Marine rates continue to plunge
Marine insurance rates are expected to continue softening in 2011, according to research by Marsh.
MMA selects motor claims solution
MMA Insurance has selected ISO Claims Outcome Advisor for the company’s motor insurance claims.
Southern hemisphere catastrophe events hit Beazley syndicate
Beazley Syndicate 623, which writes business on behalf of Names at Lloyd’s, has reported a 13.4% return on capacity for the 2008 underwriting year (previously 10%).
European Court of Human rights states findings on MGN application
This law report has been contributed by national law firm Berrymans Lace Mawer.
Mitsui Sumitomo at Lloyd’s launches claims charter
Non-life insurer Mitsui Sumitomo at Lloyd’s has launched its first claims charter as part of a drive to enhance the service delivered to brokers and their policyholders.