Big Interview: Crawford CEO Verma on averting the silver tsunami

Stepping up to the hotseat at the beginning of the pandemic might have initially phased him, but Crawford group CEO Rohit Verma tells Jonathan Swift how embracing technology, local empowerment, and being alive to the ‘silver tsunami’ has seen him make his mark in his first three years in charge.

Having been elected as the Crawford & Company group CEO elect, Rohit Verma must have been hoping for an uneventful ascension to the top of the business.

Instead the former chief operating officer

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How social canvassing is transforming fraud investigations

Joe Stephenson, director of digital intelligence at Intertel, explains how social canvassing has gone beyond spotting injured claimants engaging in extreme sports to identifying creating synthetic profiles and artificial intelligence-enabled fraud.

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