Raising Chinese motor standards
As the newly affluent middles classes in China look to insurers to cover their cars, the market has been caught unawares in terms of service levels. Nicky Burridge investigates what the market must do to improve the situation.
China's motor insurers have been set a three-year deadline by the regulator to improve their claims management practices.
Xiang Junbo, the new chairman of the China Insurance Regulatory Commission
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