Postbox: Mediation is a viable alternative
The various debates surrounding the future of referral fees and the resulting impact on the costs of insurance — 'TSC re-opens premiums inquiry as referral fee furore escalates' and 'Referral fees a 'red-herring', claims CSC' - overshadow the fact that some insurers, brokers and claimants are already tackling the challenges of an outdated process head on and achieving results the rest of the industry should take notice of.
(Read 'TSC re-opens premiums inquiry as referral fee furore escalates' and 'Referral fees a 'red-herring').
There is an increasing use of direct settlement — reaching claimants pre-solicitor and
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