Postbox: Winning the battle for hearts and minds
It was really interesting to read the archived Post article highlighting comment made 50 years ago by Noel Hickey, chairman of the Galway Centre of the Insurance Institute of Ireland, on how the insurance industry was failing to gain consumer and media trust
(Read article: Post history - 50 years ago: Insurance PR failure needs action)
This subject has been bubbling under the surface for a long time now, but the article was a sharp reminder of exactly how
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