Motor Claims 2011: Delegates hit out over motor repair fraud practices

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Roundtable delegates from Chubb, Co-operative Insurance and Groupama joined forces to slam fraudulent practices from major insurers in motor repair cases.

Steve Caffrey, head of technical claims at Groupama Insurances, revealed that — according to anecdotal evidence — "at least three" of the major UK insurers had been guilty of fiddling motor repair

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