Broker
10 years ago: Service standards are blasted
Today's London insurance market has "completely unacceptable service standards", with both documentation and claims payments far too slow.
RFIB
RFIB Group has appointed Karl Haynes as director of international claims.
Oxygen appoints new head of affinity
Oxygen Insurance Brokers has appointed Steve Johnson as head of affinity.
Regional Review - Glasgow: Local strength
With significant activity already in 2010 and the emergence of a new financial district, the Glasgow insurance market looks set for further growth. Mairi MacDonald assesses the financial landscape in Scotland's largest city.
Interview - Matthew Reed: Ship shape and Bristol fashion
Power Place chief executive Matthew Reed took a circuitous route into the insurance industry, after a stint in the Navy. Mairi MacDonald asks him about his plans for the firm and how he intends to drive the business forward.
Pavey Group buys rival and aims for growth
Exeter-based broker Pavey Group plans to "aggressively grow" its commercial business, after acquiring the commercial team and clients of fellow Exeter broker RK Shipman.
Broker gets Brain in gear
Former Bluefin director Gordon Brain has joined Henderson Insurance Brokers as group broking director, based at the company's Leeds head office.
Capita to merge buys to create niche giant
Capita Insurance Services is aiming to become the largest niche motor broker in the UK, according to the managing director of its most recent acquisition Sureterm Direct.
Fusion gears up for launch
Towergate-owned underwriter Fusion is to launch a continuity offering as part of its wider business interruption risk management service.
View from the top: Exceeding expectations
The debate over short-termism and shareholder value that has been echoing around the nation's boardrooms of late, could and should have a profound impact on the way we promote customer service.
Dawson Whyte pub gig
Belfast-based broker Dawson Whyte has been appointed to provide support to members of Northern Irish pub body, The Federation of the Retail Licensed Trade.
Top 5 Post stories
The top five most popular stories on postonline.co.uk over the last week were:
Broker dumps Willis and undergoes MBO
Glasgow broker Orr Kerr Dykes has expanded its operations with the opening of a sales branch in Stirling following the completion of a management buyout.
Towergate creates two PLCs and appoints IPO specialist
The Towergate Partnership has instructed an international corporate law firm to help it oversee a financial restructuring of the business including the formation of two "public-limited company" operations, Post has learnt.
Bluefin director joins Henderson
Henderson Insurance Brokers has appointed Gordon Brain as group broking director, based at the company’s Leeds head office.
Henderson in Leeds acquisition
Henderson Insurance has acquired Leeds-based Denney O’Hara (Life and Pensions) and Denney O’Hara for an undisclosed sum.
Reinsurance market could turn this year – Lockton Re
Lockton market update report notes that the reinsurance market may be on the brink of a new shift in cycles despite strong 2009 reinsurer results.
Equity wins Honda affinity deal
Honda UK has appointed Equity Direct Broking to administer its car and motorcycle insurance schemes. In addition to quote and buy websites for both products, an accident repair service is administered through the Honda approved repair network.
Broker Network names new director
Broker Network has appointed Paul Roberts as customer services director, for its network division.
Biba 2010: The Claims Perspective
The Biba conference is well known as a gathering place for UK insurers to court brokers. But what of those associated with claims? Post asked the bosses of a number of these firms what their hopes are for this year¹s event, continuing with Darren Coombes…
Biba 2010: the London Market View
With this year¹s Biba conference being held in the capital, Post thought it appropriate to ask a number of companies traditionally more associated with the London market why they are exhibiting and what they hope to get out of the event. This week we…
Zurich seeks to help brokers navigate MoJ claims review
Zurich has launched a guide for brokers that aims to help them prepare for the implementation of the Ministry of Justice road traffic accident personal injury claims protocol.
Lockton backs mobility vehicle cover review
Lockton has backed government proposals to introduce compulsory third-party insurance for mobility vehicle users.
CCV snaps up Scully brokers
Cullum Capital Ventures has acquired East Sussex-based intermediary Paul Scully Insurance Brokers.