Analysis: Broker M&A pace picks up again

Consolidation

Acquisitions in the UK distribution space rose 13% last year, according to research by Imas Corporate Finance. Post investigates what is driving the increase in consolidation and the challenges buyers are facing in their traditional hunting grounds

The rising level of consolidation in the broker market is due to “the perfect storm” of aggressive acquirers, a cohort of owners in their late 50s to mid 60s, increasing levels of regulation and a

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Claims service stayed steady at end of 2024

The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.

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