Interview: Amanda Blanc on life in the NED seat

Amanda Blanc

The former Zurich, Axa and Towergate leader discusses her portfolio of NED positions, challenges for insurers in the current market, the partnership opportunities for insurtech businesses as well as rugby and schools.

There were more than 200 meetings and plenty of coffee behind Amanda Blanc building her portfolio of non exec positions.

She had around 40 offers, some of which were executive positions, but chose

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Claims service stayed steady at end of 2024

The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.

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