Video: Expertise from A-Z with Stuart Toal

With the casualty market affected by claims inflation and periodic payment orders, is casualty insurance still an attractive option for insurers?

Post Expertise from A to Z in association with Allianz logoAllianz's Stuart Toal talked to Post editor Stephanie Denton in the studio about the impact of claims inflation and PPOs, and explained why insurers should be supporting their brokers.

To read more about this topic see Post's Expertise A-Z on the London Property Market.

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Claims service stayed steady at end of 2024

The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.

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