C-Suite - Broker: Power to the people

Janice Deakin Gallagher

Treat clients as you would treat your friends, and reap the professional rewards, says Janice Deakin.

Often, my family is amazed at what I’ve achieved in life. That isn’t because they don’t love me or aren’t proud of me, it’s just that they can’t equate the person they know and love – who has to

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Claims service stayed steady at end of 2024

The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.

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