Report reveals identity of 'best and worst' claims teams of 2012
A report into which insurers possessed the best and worst performing claims teams last year has been published - with Catlin in the top spot and Zurich and RSA languishing at the bottom of the table.
A survey carried out by strategic consultancy firm Gracechurch Consulting - in which claims brokers were asked to reveal who they thought were the best performing claims teams of 2012 - sought to
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