Penny Black’s insurance week

penny-black

This week, Penny was given a taste of the exotic at the truly unique Archipelago Restaurant in the West End.

Although not brave enough to try the famous Love Bug Salad - featuring generous helpings of locusts and crickets - or the Baby Bee Brulee, Penny did help herself to some tender zebra and a great hulking slice of bison steak.

Unfortunately, one of Penny's hosts was not feeling as adventurous and settled for the rather more mundane cheese tart and Peri Peri chicken combo.

Penny was rather excited to see the Insurance Fraud Enforcement Department hard at work in its new City of London office when she paid them a visit last week. Less than a month since the team launched, the officers were pounding computer keyboards, mapping out targets and snapping up calls from insurers. DCI Dave Wood was more than keen to point out the 25 arrests the team had made so far. But he did almost miss his meeting with Penny, as he was called into an emergency meeting with some big cheeses of the policing world.

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