Articles by Stephen Lathrope, chief customer officer, SSP
Blog: Building the business case for digital insurance
The ever-increasing range of digital applications in insurance drives a host of opportunities to provide products and services that are more useful, convenient and appealing to the individuals and businesses that the industry serves. Digital technologies…
State of Insurer Nation Blog: Understanding risks and improving operating results in the digital era
The digital age is truly upon us, with consumers looking to both research and purchase products using a wide range of devices, wherever and whenever it suits them.
State of the Insurer Nation Blog: Extracting value from data through robust policies and expertise
One of the key drivers of innovation in today's insurance market is the ever increasing volume and diversity of data available to insurers, and their ability to apply insight drawn from this data to provide competitive advantage.
State of the Insurer Nation Blog: Working in unison to combat insurance risks
Government and insurers need to cooperate against cyber crime as they already do against traditional risks.
State of the Insurer Nation Blog: The impact of regulation on insurers and policyholders
Strong regulation of the insurance sector is a necessity that safeguards customer interests, but this needs to be balanced with protecting the commercial viability of insurers.