Opinion
Chaucer’s Groves on why gender equality in insurance is still a way off
Ahead of International Women’s Day (8 March), Xamira Groves, head of insurance at Chaucer, explains why practical steps towards better representation of women in insurance are within reach.
Zurich’s Brettell shares her story to inspire inclusion
Ahead of International Women’s Day on Friday (8 March), Amy Brettell, managing director at Zurich Municipal, shares who inspires her to overcome imposter syndrome and work towards a more inclusive insurance industry.
Who’s next on Lloyd’s Big Game hit list after snagging Aviva?
Content Director’s View: With Aviva tipped to return to Lloyd’s in 2024, Jonathan Swift weighs up who else might be trailed, tracked and snared by the market’s CEO John Neal.
Markel’s Browning on creating more diverse and inclusive workplaces
View From the Top: Joanna Browning, senior managing director of people experience at Markel, says diversity and inclusion is not something you can ‘complete’.
Is technology the solution to underinsurance?
Rebecca Fuller, managing director and global fixed asset advisory services leader at risk advisory firm Kroll, explains why without technology insurers and brokers haven't got a hope in hell of knowing whether a property is underinsured.
CII’s Groves on bridging the climate expectations gap
Trade Voice: Tim Groves, programme development and partnership manager at the Chartered Insurance Institute, considers ways to bridge the gap between the risks insurers are able to cover and those the public think they should cover.
Are we looking at fraud wrong? And is AI to the rescue?
News Editor’s View: Fraud has long been a scourge of the insurance industry, and with £1.1bn of fraud still going undetected, Scott McGee asks: “Could AI be an avenue to revolutionise fraud and the way the industry approaches it?”
Gallagher’s Kruger on the benefits of reverse mentoring
View from the Top: Brent Kruger, chief information officer at Gallagher, is currently a mentee on a reverse mentoring programme and shares his thoughts on how these initiatives can play an important role in building a more inclusive culture.
Why insurers should commit to a fresh start with new code
Rather than overhauling legacy systems, Andrew Harrington, chief information officer at Ripe, says insurers should invest in building greenfield technology stacks.
Apil’s Jonathan Scarsbrook on why consumers should be furious
Trade Voice: Jonathan Scarsbrook, president of the Association of Personal Injury Lawyers, argues costlier-than-ever car insurance isn’t delivering for consumers.
FCA commission crackdown goes beyond flats
Editor’s View: The Financial Conduct Authority’s policy statement on multi-occupancy buildings insurance in September plus the decision to push the pause button on guaranteed asset protection insurance sales last week was “a shot across the bow” on…
Why asbestos should be in the conversations at renewal
Martin Parker, head of construction underwriting for the UK at specialist insurer Markel, highlights the increasing risk to the many contractors not exposed to the height of the asbestos crisis in the 1970s and 1980s.
Why AI isn’t the silver bullet for the insurance industry’s problems
Artificial intelligence cannot remove all the manual work for insurers, warns Piers Williams, insurance lead at AutoRek, as using these solutions without human input runs the serious risk of introducing error.
LMA CEO Cameron on the London market’s digital transition
Trade Voice: As Blueprint Two efforts gain momentum, Sheila Cameron, CEO of the Lloyd’s Market Association and chair of the London Market Group’s Data Council, reflects on the opportunities ahead for her organisation’s members in 2024.
Amazon, Google, Tesla … is there a tech giant insurance cannot repel?
Content Director’s View: Following the quick and relatively painless death of the Amazon Insurance Store, Jonathan Swift reflects on why UK policyholders are often resistant to the charms of brands they would otherwise trust when it comes to buying…
Allianz’s Bryant on the cost of cutting back on cover
View from the Top: Helen Bryant, managing director for digital and legal protection at Allianz Commercial, outlines the key considerations for SMEs as regards underinsurance and indemnity periods.
How Tupe is transforming insurance’s talent pool
Shaun Geils, global head of insurance at services group IQ-EQ, on the opportunity to reskill the sector and how lifting out and absorbing teams means firms can retain access to their existing crop of talent.
Mass’s Brown on disjointed digital justice
Trade Voice: Sue Brown, chair of the Motor Accident Solicitors Society, argues joined up thinking is needed around digitalisation efforts in the UK civil justice sector.
Amazon’s insurance exit has a Sting in the tail
Editor’s View: Emma Ann Hughes argues that if Amazon had been allowed to watch every move consumers make, then the retail giant’s Insurance Store would have obliterated insurers in the same way it emptied the high street.
Partners&’s Phil Barton on taking sustainability seriously today
View from the Top: Phil Barton, CEO of Partners&, says insurance brokers should be a model for their clients and not delay in taking sustainability seriously.
How to pick car inspection tech that will drive insurance forward
Eliron Ekstein, co-founder and CEO of Ravin AI, shares the steps motor insurers should take to make sure the car inspection technology they pick today isn't obsolete tomorrow.
Cila’s John Bissell on the future of loss adjusting
Trade Voice: John Bissell, executive director of the Chartered Institute of Loss Adjusters, says the loss adjusting profession needs to balance technological development with technical skill and the human touch.
Is Biba right to worry about personal lines broking?
News Editor’s View: After the British Insurance Brokers' Association asked personal lines insurers to commit to the broking channel, Scott McGee looks at what has got brokers spooked, and what action needs to happen in order for a fruitful future.
Axa’s Walker on providing certainty in an uncertain world
View from the Top: Jon Walker, CEO of Axa UK Commercial, says insurers’ insight is key to making this country more resilient to floods and the other effects of climate change.