Opinion
Axa’s Foley on leading by example to achieve equality
Tara Foley, CEO of Axa UK & Ireland, outlines why leading by example is essential to achieving equality in the workplace, and that while great strides have been made, there are areas – including data and technology – where there is still significant work…
Carbon Underwriting’s Ferrier wants less conversation and more action
Jacqui Ferrier, founding partner and chief underwriting officer at Carbon Underwriting, observes while conversations around inclusivity have gained momentum, the real focus must be on accelerating progress and not just talking about it.
Why I won’t accept discrimination and challenge it
Dr Lynn Gordon, chief medical officer at Charles Taylor Assistance, shares the discrimination she faced, why she will never accept prejudice and the importance of continuing to challenge it.
Davies’ Fairbrother on breaking the barriers women face
Gillie Fairbrother, global responsible business officer at Davies, confronts the biases women in insurance face and shares how her organisation has increased female leadership representation from 22% to 33%.
QBE’s Fresneau tackles the underwritten bias
The sector’s gender imbalance doesn’t need women to push harder, it requires a mindset shift and structural change for all, says Cécile Fresneau, managing director of QBE Europe’s insurance division.
Crawford’s Norman on steps to reduce female burnout
Suzie Norman, HR director of UK & Ireland at Crawford, considers the different societal pressures placed on women working in insurance and outlines how the claims specialist has introduced policies to reduce female burnout.
Why London is the place to be for insurtech’s brightest stars
Trade Voice: Melissa Collett, CEO of Insurtech UK, highlights why London remains the global hub for insurtech innovation and what’s needed to unlock its full potential.
Why progress on insurance gender parity must happen faster
Patrick Francis-Lang, head of group HR at Pro Global, on breaking down the barriers women face to career progression in insurance.
Accelerating action after my voice simply wasn’t listened to
Ahead of International Women’s Day on Saturday (8 March), Jill Hambley, managing director of Insurance Compliance Services, shares the discrimination she has faced during her career, plus her efforts to ensure women are listened to in this industry.
Is time ticking on leasehold altogether?
News Editor’s View: Scott McGee asks if the insurance industry's headache of having to justify the fees charged to flat owners for arranging cover is about to be replaced by the pain that will come with leasehold status being ditched for commonhold…
How to build an insurer that’s ready for 2030
View from the Top: Carys Lawton-Bryce, chief operations officer at Markel International, explores how insurers can navigate an evolving landscape shaped by shifting market cycles, AI-driven transformation and the growing imperative of resilience.
Why green hushing isn't golden for insurers
Louise Findlay-Wilson, managing director of financial services PR specialists Energy PR, discusses green hushing and its ramifications for the insurance industry.
What if Elon Musk ran FCA authorisations?
Trade Voice: Graeme Trudgill, CEO of the British Insurance Brokers’ Association, argues the regulator’s clock-stopping authorisations process is a drag on the sector and should be far slicker.
Swiss Re’s UKI CEO on lessons learned from Storm Eowyn
Jason Richards, CEO of property and casualty reinsurance for the UK & Ireland at Swiss Re, counts the cost of the chaos caused by Storm Éowyn and argues the insurance industry and the UK government needs to work together to improve current properties and…
Why technology is making the human touch in claims more important than ever
View from the Top: Technology is transforming insurance, but claims handling still depends on expertise and empathy. Margaret Murphy, claims director at CFC, discusses the balance between digital tools and human insight.
How to get ahead of the FCA’s premium finance probe
To make sure you don’t incur the regulator’s wrath as it examines premium finance, Claire Van der Zant, chief growth officer at Shieldpay, recommends you scrap the spreadsheets.
What to expect from the London market in 2025
Trade Voice: From consolidation to the evolution of specialty lines, Paul Finn, technical author at the London Forum of Insurance Lawyers, runs down the trends we’re likely to see in the London market this year.
How AI is transforming everyday tasks at Axa
View from the Top: As artificial intelligence reshapes the insurance industry, Axa Commercial’s Sarah Mallaby discusses its benefits, challenges, and why personal service remains vital.
Insurance ramifications of FCA personal guarantees investigation
Todd Davison, managing director of personal guarantee insurance specialist Purbeck, explains the regulator's recommendation that lenders spell out what signing a personal guarantee means so small business owners can grasp the risk they accept in return…
Why the government is wrong to shut out claimant voices
Trade Voice: Sue Brown, chair of the Motor Accident Solicitors Society, argues that claimant representatives must have a voice in the government’s Motor Insurance Taskforce.
Responding to the magnitude of losses from Storm Éowyn
Cathy Scott, head of Northern Ireland at Crawford & Company, outlines how the loss adjuster is responding to a storm that the Met Office identified as one of the strongest to hit the UK in the past decade.
What NatWest was doing while Amazon’s efforts crashed and burned
Editor’s View: At the end of 2022 all eyes were on Amazon’s Insurance Store, but Emma Ann Hughes observes perhaps more attention should have been paid to what NatWest was quietly doing with technology and financial services distribution.
Why getting business interruption cover right is more critical than ever
View from the Top: Laura Vickers, managing director of commercial lines at Gallagher in Ireland, explains what brokers need to do to ensure clients are protected with what is increasingly business-critical cover.
LA blaze shows insurers must be agents of resilience
As the cost of fixing the damage done by the Los Angeles wildfires runs into billions of pounds, Rory Yates, global strategic lead at EIS, argues rather than retreat from risk claiming withdrawal is the only option, insurers must demonstrate every avenue…