Saga
Insurance complaints take a slight dip
The Financial Conduct Authority’s latest data has shown insurance and pure protection complaints decreased 6% from 764,272 in the first half of 2024 to 718,496 in the second half.
Addept’s legal expenses suite; Allianz’s sports fund; Admiral Money’s CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Saga losses deepen as board members depart
Saga has reported a loss before tax of £160.2m for year ending 31 January 2025, increasing its losses by almost a third compared to the year before.
Ageas CEO reveals plan to become top three personal lines player
Ant Middle, CEO of Ageas UK, has revealed how he intends to turn the provider into a top three personal lines player and shared whether he will buy another rival to achieve that goal.
Direct Line adds to top team after accepting Aviva bid
Direct Line Group has confirmed three appointments to its executive committee, shortly after reaching an agreement for Aviva to buy the business for £3.7bn.
Could the Aviva-DLG deal spark a personal lines M&A boom in 2025?
With Aviva and Direct Line Group’s £3.7bn merger looking like a done-deal, Insurance Post ponders what rivals could be thinking. Could 2025 be the year of a personal lines M&A boom?
Motor insurers with most satisfied customers revealed
NFU Mutual, Halifax, LV, Saga, and Direct Line have the most satisfied car insurance customers, according to Fairer Finance’s latest consumer survey, which also reveals an increase in premiums means fewer motorists are happy with their provider today…
Ageas announces raft of personal lines hires
Ageas UK has today announced changes to its executive leadership team, as it commits to growing in the personal lines broker market.
Ageas confirms exclusive talks over Saga ‘partnership’
Ageas has confirmed it has entered into negotiations with Saga for the distribution of motor and home insurance products to Saga's customers.
Six reasons Ageas could be the perfect insurance ‘partner’ for Saga
Content Director’s View: As Saga admits it is in talks with Ageas, Jonathan Swift suggests there is a lot to like about a potential ‘partnership’ between the two, not least as a spring board for further deals.
Saga in talks with Ageas over insurance arm
Saga is reported to have entered into exclusive talks with Ageas in relation to its insurance arm.
Travel insurers that satisfy customers revealed
Saga, LV, Tesco Bank, Multitrip.com, and AA have the happiest travel insurance customers, according to the latest Fairer Finance survey.
Aviva’s cyber partnership; Clear buys Accelerate; Bupa's insurance CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Sorry saga signals signposting shortcomings
Editor’s View: Emma Ann Hughes argues the regulator needs to check how and when travel insurers are directing people with pre-existing medical conditions towards alternative products and services.
Defaqto reveals top car, home, travel and pet insurers
AA, Post Office Money, Virgin Money and Animal Friends have been named by Defaqto as the top providers for 2024–25 across the four major personal lines of insurance.
Mounting dissatisfaction with home insurance as premiums increase
Data analysis: NFU Mutual, Bank of Scotland, Nationwide, Saga, and Co-operative Insurance have the most satisfied home insurance customers, according to research by Fairer Finance.
Most-read insurance stories in 2023 revealed
Like Cher, Insurance Post is turning back time to remember the industry Consumer Duty’s efforts, business interruption cases continuing to rumble on, developments at Direct Line, RSA’s personal lines exit, plus the other major insurance events of the…
Saga boss Sutherland steps down after four years
Saga has announced that group CEO Euan Sutherland is to be stepping down after four years in the role.
Saga holds off sale of insurance arm
Saga has announced that it is pausing its pursuit of a sale of the insurance business as it waits for improved market conditions.
Cyber security is top insurance concern as global attacks increase
As global cyber attacks increased by 38% in 2022 compared with 2021, the potential theft of sensitive data, as well as phishing and ransomware attacks, has been cited as the greatest global threat to the insurance sector.
Insurance broking sector’s vulnerability to cybercrime uncovered
More than 38,600 pieces of data have been leaked from the top 75 UK insurance broker domains since 2016, according to a scan of the dark web conducted on behalf of Insurance Post.