Virgin Atlantic dropped insurance broker due to alleged lack of hard market know-how

Virgin Atlantic
Virgin Atlantic

Virgin Atlantic switched its insurance broker three weeks before the renewal date of its directors and officers policy out of frustration with poor communication and a lack of faith in brokers’ ability to deal in a hard market, its head of risk said at a conference.

The airline’s head of insurance and risk, Josh Cryer, spoke about the dissatisfaction that led to the decision to change brokers during a session held as part of Airmic’s three-day virtual conference

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