Insurance products account for two thirds of FCA complaints as PPI claims surge

complaint

Complaints about payment protection insurance increased 34% in the first half of 2019 in the run-up to 29 August deadline for refunds, according to figures released by the Financial Conduct Authority.

The surge caused the total number of complaints received by the regulator to rise 9.7%, from 3.91 million in the second half of 2018 to 4.29 million in the first six months of this year.

Insurance

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