QBE's Chris Wallace on IDD as a new dawn for customer engagement

Chris Wallace, executive director of Europe at QBE

The Insurance Distribution Directive gives insurers a platform to engage with customers and to do so with transparency, writes Chris Wallace, executive director of Europe at QBE.

Change continues to be the only constant but the fact that it’s been ever thus doesn’t necessarily make it any easier to manage.

We are living this with Brexit currently as the industry puts in place

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Shares tumble following motor pricing and FCA action

In a repeat of what happened in January, the share prices of Admiral and Direct Line Group have taken a hit today as the Financial Conduct Authority and government announced action around motor insurance premium pricing.

Why the FCA should slash red tape to save brokers

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