Allianz's Simon McGinn on treating customers, and their data, fairly

Simon McGinn - Allianz

This year will see changes to how companies can use people's personal data and Simon McGinn, general manager for commercial and personal at Allianz, believes this is time to perfect the treating-customers-fairly mantra.

Treating customers fairly and with empathy, as well as behaving in a transparent way is a mantra the industry must follow if it is to be successful. We are no strangers to regulatory change and it is

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